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While I was surfing the Internet for some sexual entertainment a box suddenly pop-up saying that my computer was affected by virus and asking me to click an attached link to install the anti-virus software. I ignored the message and continued with my enjoyment. After a few minutes, the computer screen just went blank and I was unable to start the computer again.

I was not wet yet so I locked-on to another computer and continued with the surfing. When I got aroused the stupid box pop-up again with the same message saying that my computer was affected by virus and asking me to click on a link to install the anti-virus software. I wonder why is this box so sensible and pop-up when I was about to come? I wanted to continue with my erection and click on the link to install the software. The transaction took only a few minutes.

The next day I talked to my friends about anti-virus software and none of them have heard about this particular antivirus software I have downloaded. I searched the internet and found that it is a rogue anti-spyware program. Once installed, the software generates fake pop-ups and system alert messages stating the user’s computer is infected with spyware.

I wrote to the Customer Support Center and told them that I will not pay for the S$111.90 that was charged to my credit card for the purchase of the software. John replied that the software is able to protect my computer against the most nefarious cyber-threats attempting to gain access to the computer and my personal information. I wrote back saying that I am concerned that the website saying that it is not a genuine antivirus software. So, I decided not to purchase the software and will not pay for the invoice.

Albert replied to my second email saying that under the Refund Policy of License Agreement I could ask for a refund only when I faced technical issues with the software which cannot be resolved with the help of customer support service. He requested that I provide him with the details of the problems I have experienced with the software.

I replied to Albert saying that I was looking for genuine anti-virus software and if this software is not what I wanted I should not pay for it. I told Albert the technical issue is that the software is not "fit for use". According to the Internet, it is unable to protect my computer from virus attack. Moreover I was forced to purchase the software with the false pop-up security alert leading me to download the software. I further told Albert that a business transaction should be the buyer and the seller willingly to transact with each other. I also asked him whether he would be able to comment on what are written in the Internet.

James replied to my third email. He said in order to resolve the issue and find the most appropriate solution, he needs more information about the problem. He asked me to describe the problem I was experiencing in more details.

I told James that he was the 3rd person talking about the same issue. Both John and Albert did not reply to my email. I referred James to the website where it is stated that this is a fake anti-spyware and asked for his comments on the write-ups.

Finally, Fay wrote to me and told me that they will issue a credit note to the bank to off-set the payment. Fay gave me the steps to uninstall the software from my computer completely. I told Fay that I have already deleted the software from my computer and thank you for his understanding.

Here a lesson has been learned. That is to install genuine anti-virus software, especially when you want to surf the adult website.

Views: 4

Comment by Tim on October 19, 2009 at 9:26
You might want to read this from BBC News:-

Millions tricked by 'scareware'
Comment by David Chan on October 23, 2009 at 16:32
Thank you.

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